End-User Terms of Service (B2C) – Kaylo.cc

These Terms of Service (hereinafter – "Terms") govern the access to and use of the Kaylo.cc website and mobile application (hereinafter – "Platform"), provided by FOP YUSHCHENKO OLEKSANDR SERHIIOVYCH (Tax ID: 3431104630, State Register entry: 23.08.2019, 2 480 000 0000 232410) (hereinafter – "Kaylo", "We").

By using the Platform, you (hereinafter – "User") agree to these Terms. If you do not agree with any point, please stop using the Platform.

1. User Roles

The Platform is designed for interaction between the following categories of users:

• Players/Athletes (and their legal representatives);
• Coaches;
• Referees;
• Academy Administrators.

2. Age Restrictions and Parental Consent

2.1. The Platform is intended for use by persons aged 2 to 18 exclusively with the consent and under the supervision of parents or legal guardians. 2.2. Users who have not reached the age of digital consent (according to the legislation of Ukraine – 14 years, or another age depending on jurisdiction) must have an account linked to a parent/guardian account. 2.3. By registering a child, parents or guardians confirm their consent to the processing of the child's personal data in accordance with the Privacy Policy.

3. Acceptable Use Policy

The User undertakes to use the Platform in good faith and is prohibited from:

• Entering false data about sports results or statistics.
• Using any automation methods (bots, scripts) to inflate metrics.
• Exhibiting toxicity, aggression, or using profanity in communication tools.
• Attempting to gain unauthorized access to the data of other users or Academies.

4. Kaylo Coins System

4.1. Kaylo Coins – an internal system of game points (digital badges) intended exclusively for the purposes of gamification, motivation, and visualization of an athlete's progress. 4.2. Zero Monetary Value: Kaylo Coins are not electronic money, currency, a financial asset, or a means of payment. They have ZERO monetary value. 4.3. Prohibition of Exchange: Kaylo Coins cannot be sold, exchanged for real money, or transferred to third parties outside the Platform's functionality. The use of Kaylo Coins for money laundering or any financial transactions is strictly prohibited.

5. Financial Relations and Payments

5.1. The Kaylo Platform provides a technical interface for displaying balances, charges, and memberships. 5.2. All payments for sports services (training, subscriptions, equipment) are made by the User directly to the respective Sports Academy. 5.3. Kaylo is not a party to the contract between the User and the Academy and is not responsible for the quality of the Academy's services or the refund of funds. Any claims regarding refunds should be sent directly to the Academy.

6. Termination of Access

Kaylo reserves the right to temporarily block or permanently delete a User's account in the event of:

• Violation of these Terms;
• Detection of fraud;
• At the request of the administration of the Academy to which the User belongs.

7. Disclaimer

Kaylo provides the Platform on an "as is" basis. We do not guarantee uninterrupted operation of the Platform in case of technical failures beyond our control, but we make every effort to ensure system stability.

8. Privacy

Processing of your personal data is carried out in accordance with our Privacy Policy. By registering, you confirm that you are familiar with how we collect and use data.

9. Contacts

For questions about the Platform operation, you can contact our support team: support@kaylo.cc